I ended up not having a chance to talk to the teacher before the class began (it's very busy upon our arrival with classes ending and beginning) so Dakota headed in and ended up doing a great job. Once the first class ended she came out and said she just couldn't do another one so it was then that I found the right person to talk to about it. I'm pretty sure it was the owner of the dance studio who I dealt with and she was just great about the whole thing. I asked if we could drop the class and just put the money towards a future session instead of giving me a refund and she was more than happy to do that.
Dakota was very relieved when I told her that I'd dropped her Tap & Twirl class and that she'd only have one class from now on. And, since we had some extra time on our hands we went to Baskin-Robbins for some ice cream!